How to order?
For inquires, please send an email to firstname.lastname@example.org with the below information:
1. Event eg. Wedding/ Anniversary/ Baby's birthday/ 100 days etc.
2. Event Date and Expect Arrived Date
3. Chocolate Design of Style No. & Chocolate Taste/ Quantity/ Number of Guests to be served
4. Materials e.g. Photo/ Logo/ Message if necessary
5. Delivery Address
For urgent orders within 2 months, only chocolates in Existing designs/ Minor adjustment are available. (Please see our facebook albums for existing designs) less than 2 months ahead, additional charges may apply.
How are your chocolates be quoted?
Our chocolates quote differently depends on style and chocolate taste, degree of difficulty in design and details of personalized packaging, please email for price range of our existing designs.
How can I secure my date with your chocolate?
Once you have decided to have our chocolates in your event, ask for a 'Save the Date Deposit' invoice by email with the quotation number, deposit the amount to our bank account in 3days and reply with payment slip. * You will receive a confirmation email once we have received your deposit.
Why do I need to secure my date?
We highly suggest you to SECURE the DATE and DECIDE LATER.
- We take limited orders every month, to avoid disappointment, please secure your date with a deposit.
- For those who are not sure if they want to confirm the chocolate taste and packaging of design now (once it is confirmed, design cannot be changed or modified) They can secure the date with a deposit and start the design process/ confirm the chocolate taste, two- three months (for new/ modified designs) before the event date.
- The amount of deposit depends on the item/ quantity etc.
- This will determine how many working times we have to reserve for your order. Therefore, it is not possible to delete the item/ downgrade the quantity of chocolate, or else, part of the deposit will be forfeited.
- If add new items/ upgrade chocolate quantity later. If this is the case, please let us know as soon as possible, we will try to accommodate the upgrade as long as we are still available for it.
Terms & Conditions
- Free Delivery Service only be available for order HK$2000 or above to single location of Hong Kong
- Order must be made 60 days prior to delivery date
- Chocolate products are suggested to be kept in a cool and dry place within temperature between 16-18°C, away from any odor, sunlight and intense heat
- Any type of refund or exchange after payment settled will not be accepted
- In case of any dispute, the decision of Bingo shall remain final